Sleep Apnea Products Shipping Policy American Sleep Centers

Sleep Apnea Products Shipping Policy

FREE CPAP Machine SHIPPING * (ORDER $99 & UP)

When will my order be shipped?

Most orders placed before 3:00 pm EST/EDT Monday through Friday will be shipped that day via chosen shipping choice. Orders placed after 3:00 pm Monday through Friday or anytime Saturday or Sunday will be shipped the following business day. If any orders are not available or on backorder, the customer will be notified right away. And the item will be shipped once available. All calculations for expedited delivery are based on business days only. Saturday delivery is available with express shipping but at an extra charge. You must speak with a customer service representative in regards to delivery methods. UPS Ground service includes Saturday delivery, but expedited options do not apply.

Standard Shipping

Standard shipping is our shipping method. Under this option, we will use United Parcel Service (UPS) or the United States Post Office (USPS) to ship your package. This is determined based on cost-effectiveness and delivery time. For orders over $99, this service is free. Please note: Offer for free standard shipping is only valid in the continental United States (Excludes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands). For orders ranging from $0-$98.99, the fee is a flat rate of $6.99.American Sleep Centers will ship certain products internationally. All shipping charges are calculated by UPS and will be displayed at the time of checkout. Purchaser is responsible for all shipping, import, and brokerage fees assets by UPS Worldwide or your country customs center.

Shipping Cost

American Sleep Centers offers free standard (2-10 business day arrival time) shipping on all orders over $99. Orders under $99 will be charged a flat rate of $6.99 for standard shipping. All customers have the ability to upgrade shipping to our UPS expedited options at an additional cost. To find these costs please add the desired items to your cart and initiate checkout to see published rates. We reserve the right to choose a shipping method when orders are shipped free. We may send items without tracking information via USPS.
Please contact customer service for pricing for shipping flat rate.

Delivery of CPAP/BiPAP Machines

Upon delivery of CPAP/BPAP, the purchaser will be asked to sign for the package. Please prepare to make arrangements to have machines shipped to an address where someone will be able to receive the device. UPS will not leave the package unattended, which are marked for signature. Any orders over $99.00 or more will ship with signature requirement unless the customer requests the shipment without signature requirements.

Questions, Comments, Concerns

Please feel free to contact us at any time with your questions or concerns. We are available via email at info@americansleepcenters.com, or via telephone at 1-888-823-7756

Real Patient Testimonials

american academy of sleep medicine

Facilities

We constantly invest in high-end equipment

american sleep centers

American Sleep Centers has staff members who are serious about sleep.  If you are “Dreaming of a Good Night Sleep,”  you will experience the highest in comfort and convenience with our in-lab and in-home (HST) sleep studies, PAP therapy devices and supplies.

All we do is SLEEP, offering services tailored to your needs and preferences with our specialized sleep doctors and technicians.

We take care of our customers… and they agree!

  • Yelp Review: Had to get a sleep apnea test for my job, I wasn't sure how or what action to take. Located American Sleep Center and they basically had answers to all my questions and got me through the testing and fitted with the newest sleep apnea machine available. The staff and sleep areas are wonderful. 
    John A.
  • Yelp Review: This place was amazing! The staff was very nice and professional! They answered all my questions and told me what my out of pocket portion due would be. Tania was very helpful with all my insurance questions. The night of my study was great as well, felt like I was on vacation. The technicians were very smart and made me feel at home. I loved the rooms too!
    Violet R.
  • Yelp Review: I would recommend American Sleep Centers. I had a great experience. They called me to make the appointment & gave me detailed info as to what to expect. The staff were all friendly & Louis took great care of me. The rooms are clean & nicely decorated & comfortable. The sleep number bed was comfortable & you can adjust your # which was great. They provide you snacks at night & in the morning. Before you leave in the morning you can shower & they provide shampoo, conditioner, & shower gel. The water pressure was fantastic. Overall it was great & I would recommend them.
    Joanne C.